Last updated: May 26, 2026
Summary. These terms govern your use of Ringkeeper's managed AI receptionist service. By signing up, you agree to these terms. The short version: we provide a phone-answering service for your business; you tell us what services you offer and how to handle calls; you can cancel anytime after the pilot with 30 days' notice; we limit our liability to what you paid us in the prior 12 months. Read the full terms below.
By engaging Ringkeeper to provide services, signing an order form or statement of work, or otherwise using our services, you ("Client") agree to these Terms of Service ("Terms"). If you are agreeing on behalf of a business, you represent that you have authority to bind that business.
Ringkeeper provides a managed AI receptionist service for small businesses. The service includes:
The service does not include legal, medical, financial, or other licensed professional advice. The AI does not provide such advice and is configured to defer to Client for any such inquiry.
New clients begin with a two-week pilot at no charge. During the pilot, Ringkeeper performs full setup and operates the AI on Client's line. If, by the end of the pilot, Client decides not to proceed, Client owes nothing and Ringkeeper will deactivate the service and return any data per our Privacy Policy.
Either party may cancel a monthly engagement with 30 days' written notice (email to contact@ringkeeper.ai is sufficient). Annual prepayments are not refundable except where required by law or where Ringkeeper materially fails to deliver the service. After cancellation, Ringkeeper will deactivate the AI on Client's line and return or delete data per Section 8 and the Privacy Policy.
Client agrees to:
Calls handled by the Ringkeeper AI are recorded by default for quality and tuning purposes. The AI provides a recording disclosure in the opening greeting in compliance with two-party-consent laws (such as Washington State's). Client is responsible for confirming that recording is permitted under all applicable laws for their callers, and for instructing Ringkeeper if a different disclosure is required.
Client owns the content of leads, appointments, and customer-provided information generated by the service. Ringkeeper retains a license to use such data solely to provide and improve the service for Client.
Ringkeeper owns its prompt library, software, infrastructure, branding, and any improvements derived from operating the service across multiple clients (in aggregated, anonymized form). Tuning improvements that apply to a specific Client's account are made available to that Client.
Upon cancellation, Client may request export of Client's lead history and configuration data. Ringkeeper will provide it in a reasonable machine-readable format within 30 days.
Client agrees not to use the service:
Ringkeeper may suspend or terminate the service for violations of this Section.
Ringkeeper relies on third-party telephony and AI infrastructure providers. We use commercially reasonable efforts to maintain service availability but do not guarantee uninterrupted operation. We are not liable for downtime caused by third-party outages, force majeure, scheduled maintenance, or events outside our reasonable control.
Ringkeeper warrants that the service will be provided in a professional and workmanlike manner consistent with industry standards.
EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." RINGKEEPER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. RINGKEEPER DOES NOT WARRANT THAT THE AI WILL ANSWER EVERY CALL CORRECTLY OR THAT THE SERVICE WILL MEET ALL OF CLIENT'S REQUIREMENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RINGKEEPER'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY CLIENT TO RINGKEEPER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
IN NO EVENT SHALL RINGKEEPER BE LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Client agrees to indemnify and hold Ringkeeper harmless from any third-party claims arising from (a) Client's misuse of the service, (b) Client's violation of any law, including telephone consumer protection laws, (c) Client's failure to comply with recording-consent laws applicable to its callers, or (d) information Client provides to Ringkeeper for AI configuration that is inaccurate or unlawful.
Each party agrees to keep the other party's non-public business information confidential and to use it only to perform under these Terms. This obligation survives termination for three years.
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any dispute arising out of these Terms shall be resolved exclusively in the state or federal courts located in King County, Washington, and the parties consent to personal jurisdiction there.
Either party may seek injunctive relief in any court of competent jurisdiction without first attempting informal resolution. For all other disputes, the parties agree to attempt good-faith negotiation for at least 30 days before initiating litigation.
Ringkeeper may modify these Terms from time to time. For material changes affecting active engagements, we will provide at least 30 days' advance notice via email. Continued use of the service after the effective date constitutes acceptance of the modified Terms. If Client does not accept the modified Terms, Client may cancel under Section 5 without penalty.
Questions about these Terms: contact@ringkeeper.ai
Mailing address: Ringkeeper, Sammamish, WA 98029, United States
Note: This is a standard-form agreement. For complex or unusual engagements, Ringkeeper may require a separate signed master services agreement and statement of work.