For HVAC business owners
Ringkeeper installs a 24/7 AI receptionist tuned specifically for HVAC businesses — it triages emergencies, qualifies system type and age, books service calls on your calendar, and texts you the lead.
See how it sounds for your HVAC business →Your busiest call hours overlap exactly with the hours you can't pick up: 4–7pm when homeowners get home and notice the AC isn't working. Saturday mornings. The 3-day heat wave when every shop in town is slammed.
Your average ticket is $200–400 for a service call. $8,000–$18,000 for an install. Even 10 missed calls a week at an average ticket can be $10,000 to $30,000 of lost revenue every month.
Home services aren't restaurant reservations. An "AC not cooling" call needs different qualifying questions than a "book a haircut" call. A "no heat" call at 8pm in January is an emergency. A "weird smell from my furnace" call might need to start with "is anyone in the house right now?"
Our HVAC prompt library handles:
Caller: "My AC isn't blowing cold."
Alex: "Got it. What kind of system do you have — central, heat pump, or mini-split? And roughly how old is it?" [qualifies] [checks calendar] "I can have someone out Wednesday between 9 and 11. What's the address?"
Caller (7pm, January): "My furnace just died and it's 28 outside."
Alex: "That's urgent — let me get Mike on this right now. What's the best number for him to call you back?" [captures contact] [sends urgent SMS to owner] "He'll call within 30 minutes. Stay warm."
Caller: "How much does a new heat pump cost?"
Alex: "Installs vary a lot depending on system size and home setup — usually $10,000 to $18,000+ for a full conversion. We always come out to give an accurate quote — it's a free in-home estimate. Want me to schedule one?"
Caller: "I have a warranty through American Home Shield."
Alex: "Got it — warranty claims can be tricky and I don't want to promise something we can't deliver. Let me get your claim number and have Mike coordinate with AHS. Best number to reach you on?"
Yes. It's tuned to understand forced air, heat pumps, mini-splits, SEER ratings, refrigerant types, and common manufacturers (Trane, Carrier, Lennox, Mitsubishi, Daikin). If a caller mentions a specific system type, the AI uses the right follow-up questions.
We define emergency triggers with you during setup: no heat in winter, no AC in extreme heat, gas smell, water leak from unit, burning smell, carbon monoxide alarm. Emergencies get routed to you immediately via urgent SMS, with target callback within 30 minutes.
Standard integration is Google Calendar. ServiceTitan and Housecall Pro integration is available as a $99/month add-on via Zapier or direct API.
The AI quotes ranges based on what you tell us during setup — typically "service calls run $150–250 depending on the issue." For specific quotes, the AI defers to you and captures a callback request.
Yes. The AI distinguishes service calls from inspections, captures both the realtor and the homeowner's contact info, and books the right appointment type.
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